CUSTOMER CARE
Photography policy
All of our photos are taken under blue XHO strip lights that are kept on the same settings for every photo , we use an Iphone 16 Pro camera with an Orphek blue light filter attached in order to give the most realistic representation of the coral you will receive
we also operate a strict WYSIWYG policy with individually coded corals that are filed internally
Privacy & Safety
No addresses or user data is shared outside of our platform.
Your data will not be shared or sold to other platforms
Wholesale Inquiries
For wholesale enquires , please contact us VIA email , you will receive a trade account application , if all requirements are met we can offer you access to our import brokership program.
DOA policy
All shipped orders that arrive DOA must be reported within 6 hours of arrival in order to receive a full refund
All orders will be packed with great attention and at the highest quality possible , but in the unlikely event that the package is damaged you will be fully refunded
All orders will be sent on special delivery for the next day
For our full shipping policy please click here