CUSTOMER CARE
Photography policy
All of our photos are taken under blue XHO strip lights that are kept on the same settings for every photo , we use an Iphone 16 Pro camera with an Orphek blue light filter attached in order to give the most realistic representation of the coral you will receive
we also operate a strict WYSIWYG policy with individually coded corals that are filed internally
Privacy & Safety
No addresses or user data is shared outside of our platform.
Your data will not be shared or sold to other platforms
Wholesale Inquiries
For wholesale enquires , please contact us VIA email , you will receive a trade account application , if all requirements are met we can offer you access to our import brokership program.
DOA policy
All shipped orders that arrive DOA must be reported within 6 hours of arrival in order to receive a full refund
All orders will be packed with great attention and at the highest quality possible , but in the unlikely event that the package is damaged you will be fully refunded
All orders will be sent on special delivery for the next day